سياسة الاستبدال والاسترجاع

Return and exchange policy We always care that our customer is fully satisfied with our service, so we made it easy for you and provided a return method. Returns are accepted only in case of (manufacturing defect or the customer has no desire for the product), according to the conditions: "Return request must be submitted within 24 hours of receiving the product." "Exchange period is 3 days from the receipt of the order." The customer bears all shipping costs in case of exchange. The return and exchange shipping fees are borne entirely by the customer. The conditions for return are that the product box, product, bags, and accessories must be in the same packaging and in the same condition as received, 100%. The returned product must be photographed with all its accessories from all angles and sent to customer service for review. If it meets the conditions, the return will be approved (Customer Service). WhatsApp: 0548456467 Instagram: https://instagram.com/re_play9?igshid=OGQ5ZDc2ODk2ZA== No product that is torn or tampered with in any way will be accepted for return, and it must be in the same condition. Returns will not be accepted unless the photos and all conditions are reviewed and approved by the store management. * Money refunds are not allowed during the order period (for any reason). Refunds are processed after the product arrives. * Note that the initial shipping fee is not included in the refunded amount, only the product amount. * When shipping the product, there are no exchanges or refunds, and we are not responsible for delays. Do not hesitate to ask if you have any questions. Your dear customer, always available through our contact methods.